Vizio televisions are a less expensive alternative to smart televisions, making them a popular choice among customers.
Some customers have reported that their HDMI ports have stopped working for various reasons over time, but this should not prevent you from getting the most out of your Vizio.
This article provides solutions for repairing a Vizio TV’s HDMI port that has stopped working. If the HDMI port on your Vizio TV is not working, the most effective solution is to perform a hard restart by unplugging it from the power source.
Alternately, you may need to replace the HDMI cable or port, change the display settings on the device, update your firmware, or perform a factory reset.
I’ll walk you through the proper procedure for restarting your Vizio TV below, so you can use your HDMI ports again. You can also try other troubleshooting methods in this article.
Alternative Video: HMDI Not Working On Vizio TV no Signals
Here is a video on how to fix HDMI on Vizio TV no Signal and not working.
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1. VIZIO TV HDMI PORTS NOT WORKING
If your HDMI port on your Vizio TV has stopped working, there could be a number of reasons for this. The solutions listed below can help you get things back up and running.
RESTART THE TV
The majority of people have discovered that restarting the TV using the procedure outlined below resolves the issue of their Vizio TV not detecting an HDMI input. This is referred to as a hard restart.
- Turn off your device, followed by your Vizio TV.
- Disconnect all HDMI cables from the TV.
- Unplug your television from the wall outlet.
- For 30 seconds, press and hold the power button on the TV. This is typically found on the back of most Vizio TVs, but it may also be found on the side of the TV.
- Reconnect your HDMI cables to the TV.
- Reconnect the TV to the wall outlet and turn it on.
If the above does not work, you may need to try each of the troubleshooting methods listed below.
CHECK HDMI CABLE
The first thing to look for is a faulty HDMI cable. These cables can become loose or damaged over time. Unfortunately, some cables can be defective from the start.
Unplug both ends of the cable and plug them back into the TV and device. You could even experiment with swapping the ends to see if one end fits better in your TV or device.
Check that you’ve pushed the cable all the way in. If this doesn’t work, try the same cable in another TV or a different HDMI cable in your Vizio TV to see if it’s a faulty or broken cable. Take note of which HDMI port you’re using.
CHECK INPUT SOURCE
The next thing to check is the input source on your television. This may appear to be a simple solution, but it has worked for some people.
When you inserted the HDMI cable, you probably noticed that the port was labeled ‘1’ or ‘2’. Check that you have selected the correct input source by pressing the ‘Input’ button on your remote.
You can cycle through each one to double-check if you’re unsure or if they’ve been labeled differently.
BROKEN HDMI PORTS
You could also try a different HDMI port. Individual ports can sometimes fail due to overuse. Just make sure to change the source of the input as well.
If none of the HDMI ports appear to be working, the problem could be with the TV’s computer chip, also known as the MotherBoard. If all of the ports are broken, this will need to be replaced.
Because this can be costly, try some of the other troubleshooting methods listed below or contact Vizio support to see if they agree.
They may even offer to replace the television as part of the warranty. In the meantime, if you need to use your device, you could always find an HDMI to AV converter.
This allows you to connect a newer device to the old TV input. Keep in mind that your picture quality will suffer as a result, so this is only a temporary fix.
DEVICE DISPLAY SETTINGS (LAPTOPS)
You should also check your device’s display settings. This mostly applies to laptops because you can plug in a laptop and not see anything on the second screen.
The following methods will allow you to access your display settings on a Windows or Apple computer.
- Start > Settings > System > Display in Windows 10
- In older versions of Windows, go to Start > Control Panel > Display.
- Apple Menu > System Preferences > Displays > Displays > Displays
You may need to fiddle with the settings here, but the most common problem is that the display is set to only the laptop.
For the audio/visual input to work, make sure you have chosen to mirror or extend your display onto the TV. You may also need to double-check the resolution, but I’ll explain why later.
UPDATE YOUR FIRMWARE
If there is a bug in the firmware that is preventing your HDMI ports from working, a new update with the bug fix may be available. If your TV’s firmware is out of date, use the steps below to update it.
- On your remote, press the ‘Menu’ button.
- Select System > Check for Updates.
- If an update is available, click ‘Confirm’ to begin the installation.
- Wait for the update to finish.
RESET THE TV TO FACTORY SETTINGS
If any settings have been changed that have caused your HDMI ports to stop responding, resetting the TV to its factory settings will help. It will also help if your TV’s latest firmware contains any firmware bugs.
Resetting the TV to factory settings returns it to its original firmware. It will also delete all of your saved preferences and downloaded apps, so only do this if you are willing to start from scratch with your TV.
- On the remote, press the ‘Menu’ button.
- Go to System > Reset & Admin.
- Enter your passcode or ‘0000’ as the default code.
- Select ‘Reset’ and then press the ‘Ok’ button on the remote.
- Wait for the TV to turn off and then back on.
- Go through the TV setup procedure.
Before attempting to update your TV again, ensure that the HDMI ports are operational.
2. VIZIO TV HDMI NOT SUPPORTED / COMPATIBLE
If your Vizio TV says HDMI is ‘Not Supported’ or ‘Not Compatible,’ this is most likely due to your device’s resolution. The user manual for your Vizio TV will tell you which resolutions are supported.
Once you’ve determined which resolution the TV will accept, go to the display settings on your device, whether it’s a DVD player, laptop, gaming console, or other streaming device.
The most common resolutions to experiment with are 19201080 (‘1080p’) or 1280720 (‘720p’). If this does not resolve the problem, try the troubleshooting methods listed above.
3. VIZIO TV NOT CONNECTING TO HDMI
There is a reason why your Vizio TV is not reading, picking up, recognizing, or detecting the HDMI signal. These could be any of the issues listed below.
- The HDMI cable is faulty/loose, or the HDMI port is faulty.
- On the television, the incorrect input source is selected.
- The display settings are either preventing or incompatible with the signal.
- The firmware on the television is out of date.
- The TV’s settings have been changed, or there is a bug in the most recent firmware.
You can find solutions to these problems in the sections above.
4. VIZIO TV SAYS NO SIGNAL WHEN HDMI IS PLUGGED IN
The ‘No Signal’ message on your Vizio TV indicates that the HDMI is not being recognized. The troubleshooting steps outlined in this article should resolve the issue.
If none of these solutions work, you may need to contact Vizio support in your area.
CONCLUSION
In the preceding article, we discussed how to fix a Vizio TV HDMI port that is not working. Each method is demonstrated in a step-by-step manner. These steps have proven to be effective for many users. I hope it works for you too!
If your Vizio HDMI is not working, your first instinct may be to contact customer service and have your unit professionally serviced.
However, in many cases, you can solve this problem on your own. All it takes is a little tinkering with your TV’s cables and other hardware, or with different input and display settings.
Frequently Asked Questions
Why are my HDMI ports not working?
The HDMI cable should be disconnected and reconnected. Turn off all of your devices. Disconnect the HDMI cable from the TV’s HDMI Input terminal. Disconnect the HDMI cable from the connected device’s HDMI Output terminal. Reconnect the HDMI cable firmly to the same terminals on the TV and the connected device as before.
What should I do to get my Vizio TV to recognize HDMI?
If your VIZIO remote is connected to HDMI 1, press the Input key and use the arrow keys to select HDMI 1. If you’re using HDMI 3, press the Input button on your VIZIO remote and use the arrow keys to select HDMI 3.
How do I reset my Vizio HDMI port?
On the remote, press the ‘Menu’ button. Step 3: Type in your passcode or the default code, ‘0000.’ Step 4: On the remote, select ‘Reset’ and press ‘Ok.’ Step 5: Wait for the TV to turn off and then back on.
FAQs
How do I fix an unresponsive HDMI port? ›
- Check your Hardware.
- Restart and Reconnect your Devices.
- Set your HDMI Device as the Default Device.
- Remove Recently Installed Software.
- Configure your Computer's Display Settings.
- Update or Reinstall your Graphics Driver.
If you are seeing a not supported message on your TV you will need to adjust the resolution ( or image size ) of the source picture i.e. DVD player, Xbox or cable box to fit on your HDTV. You would do that through the settings control of that device. Most common resolutions will be 1920 x 1080 also known as 1080p.
Can TV HDMI ports be fixed? ›yes, Yes the HDMI 2 port can be repaired, yours could be soldered directly to a board which takes some skill to reattach if undamaged or replace if need be. Any good local TV repairman or computer repair shop can probably perform this task.
Is it easy to fix HDMI port? ›The ports on these consoles can be extremely difficult to repair unless you have expert level soldering and electronics repair skills. They are soldered onto the motherboard with 4 main pins with lots of solder and they also have 19 very small pins that have to be soldered onto solder pads on the motherboard.
How do I enable all HDMI ports? ›Make sure that the HDMI cable is inserted correctly and all the connections are fully functional. Right-click on the volume icon on the taskbar. Select Playback devices and in the newly open Playback tab, simply select Digital Output Device or HDMI. Select Set Default, click OK.
How do I get both HDMI ports to work? ›- Identify the HDMI port on your computer.
- Once you've found it, plug the end of the HDMI splitter into this port. ...
- Next, connect one end of each cable to a monitor. ...
- Finally, turn on your monitors and computer; you should now see your desktop extended across both screens!
- Type troubleshooting in the search bar.
- Select Troubleshooting.
- Select View all on the top left corner.
- Click on Hardware and Devices.
- Follow the on-screen instructions to run the troubleshooter.
- Check if issue persists.
If your issue persists, try using another HDMI port. The TV Source settings should also be set to the new HDMI port. If reconnecting the HDMI cable does not resolve your issue, try replacing your HDMI cable with a new one and try again.
How do I reset the input on my Vizio TV? ›SmartCast TV's may also be able to be reset by pressing and holding the input and volume down button on the side of the TV. After 10-15 seconds a banner will pop up saying to press and hold the input button to reset the TV to factory defaults. Was this page helpful?
How do HDMI ports get damaged? ›The port can wear out over time.
Depends on quality of the HDMI cable for example if one was very hard to plug in it can damage the port quickly. Also take note that unplugging and plugging it while it is switched on a lot in short succession will kill the HDMI chip over time in my cases it took a few minutes.
How much does it cost to fix HDMI port on TV? ›
Fixing a faulty HDMI port ranges from $95 to $300. It's also possible that the circuit board that the HDMI port connects to is broken, which can cost between $200 and $350 to repair.
What causes an HDMI port to go bad? ›How you store your cable, such as coiling or bending it can damage the HDMI[1] over time. Maybe you unplug and plug in the HDMI cable too roughly, because that can also damage the inputs. Even heavy use of the cables and devices it's connected to can cause the breakdown of the cable.
How can I tell if my HDMI port is damaged? ›- A flickering picture or blurry image.
- The picture fading in and/or out.
- Bad resolution or discoloration.
- Video lag or audio-video synchronization issues.
- No or fuzzy audio.
Make sure the TV and source device are both turned on, then disconnect the HDMI cable from one of the devices and then connect it again. If your TV supports HDMI Enhanced Format, and the source supports 4K, turn on the HDMI Input Enhanced setting to receive high quality 4K signals from the source.
Do HDMI ports wear out? ›The port can wear out over time. Depends on quality of the HDMI cable for example if one was very hard to plug in it can damage the port quickly. Also take note that unplugging and plugging it while it is switched on a lot in short succession will kill the HDMI chip over time in my cases it took a few minutes.
How do I enable HDMI port? ›Right-click the "Volume" icon on the Windows taskbar, select "Sounds" and choose the "Playback" tab. Click the "Digital Output Device (HDMI)" option and click "Apply" to turn on the audio and video functions for the HDMI port.