Resetting FiOS box in seconds: 2 Fool-proof ways [Updated] (2023)

FAQs

Why do I have to keep resetting my FiOS box? ›

If it is happening to all of your boxes at the same time, it could be a power issue, a regional update, or something else causing your boxes to receive a reboot command. In the end, if this keeps happening you'll need to contact Verizon directly and have them walk you through all the steps to exchange your STB's.

Wait 1-3 minutes for the initialization process to be completed.

“In general, it's a great idea to reboot the main Internet router every couple of months. A router reboot can fix certain Internet connectivity issues, from no Internet connectivity to slow wireless connections, and should be one of your first troubleshooting steps in a home or consumer environment.

The Cable Connection Reset Tool sends a refresh and reboot signal that forces all the TV receivers in the home to restart.

Press the OK and FiOS TV buttons at the same time. Release both buttons and the red light on the remote will blink twice and stay on. Next, press and release the Play/Pause button once every second until the remote finds the right code and your TV shuts off. When the TV shuts off, stop pressing the Play/Pause button.

When all else fails, try unplugging the router and modem for about 60 seconds, to reset them, then plug them back in. This will reset them with the ISP and may fix the problem. If that didn't do it, the next step to try is manually removing and re-adding the Wi-Fi network from the device's settings.

How soon after changing my plan or allowances for minutes, messaging or data will My Verizon display my new plan? Your new plan or data allowances should display in My Verizon online and the My Verizon app within 24 hours of the date you choose for the change.

The Verizon router will automatically reboot itself. Wait 15 seconds before resuming setup. Your Verizon 9100 router is now using the default settings for the network configuration. This includes the default SSID and network encryption key (WEP, WPA, or WPA2).

How long does it take for cable to reboot? ›

In most cases, your TV Box should reset in 15 minutes. In some cases, the program guide or other services may take 45 minutes before they are available.

Restart your device.

Open your Settings app and tap Network & internet or Connections. Depending on your device, these options may be different. Turn Wi-Fi off and mobile data on, and check if there's a difference. If not, turn mobile data off and Wi-Fi on and check again.

Firmware updates are automatic and over-the-air. No user input is required.

There is no perfect answer to this question. It's generally a good rule of thumb to reboot the main router and modem every couple of months. As mentioned previously, a router reboot can fix your connectivity issues— from having no connectivity at all to getting bogged down by a slow connection.

Typically, you should look to upgrade or replace your cable modem every two to four years. Newer cable modem technology, such as DOCSIS 3.1, can have a variety of improvements, including faster download speeds, faster uplink speeds, enhanced streaming capabilities, DOCSIS 3.1 capabilities and more.

How Long Does a Modem Last? Most modems last for about 2-3 years but higher quality modems can last for 5-8 years. Most high quality modems end up being replaced because they become outdated, not because they have broken down.

Unlike a reset which changes something, a restart means to turn something on, possibly without changing settings. When upgrading firmware or software you are often asked to restart.

After you clear cache and cookies: Some settings on sites get deleted. For example, if you were signed in, you'll need to sign in again. Some sites can seem slower because content, like images, needs to load again.

What is the Clear cache button? ›

Delete the browser cache with a shortcut.

The fastest way to get rid of the cache data in Google Chrome is the option "Clear Browser cache". You can access this function with the following shortcut: Press the keys [Ctrl], [Shift] and [Del]. Be sure you press all the keys at once.

Tip: Clearing the cache simply clears temporary files. It won't erase login credentials, downloaded files, or custom settings.

Reset Button Reset Button - allows you to reset your router to the factory default settings. To perform a soft reboot, press and hold the button for at least three seconds. To reset your router to the factory default settings, press and hold the button for at least ten seconds.

This set-top box feature can help you avoid experiencing a “blank" screen, “no video” or "no signal" message on your TV. The TV input control automatically changes the input source to your Fios® TV set-top box when you press the STB button on your Fios remote or set-top box.

If your computer is the sole device that says it has a connection but no internet, you most likely have a misconfigured settings, problematic driver or Wi-Fi adapter, DNS difficulties, or an IP address problem. The best way to update outdated, problematic drivers is to use Advanced Driver Updater.

There are several reasons why this might happen: Your computer's WiFi adapter is faulty. Your internet service provider (ISP) is down. Your computer has an incorrect internet protocol (IP) address.

How can I restore service? If you pay your past due amount, most services will be restored within one hour. If your services aren't restored after an hour, give us a call at 1.800. Verizon (1.800.

Re: How long does upgrade take? Usually it happens right after your order completes. Wait 24 hours, if still getting a slow speed please send me a private message, with your telephone number and name.

Some of these factors include distance from network nodes / cell sites, obstructions, interference from other electronic devices, building materials, construction, terrain / geography, and even significant growth of foliage can contribute to the blockage of signal, resulting in a slow or unstable connection.

Is it safe to press the reset button on the router? ›

We suggest only pressing the Reset button if you wish to clear your device of all configurations (intentionally) or if you cannot recover your network password (in the case of routers) and have attempted all other methods of troubleshooting.

A reset restores your modem to its factory default settings. It will also erase any customized settings you may have changed, including static IP address setup, DNS, personalized password, WiFi settings, routing and DHCP settings.

Routers, like computers, work best with regular hard resets. Resetting a router can also clear the memory, which is critical for those with multiple devices or an older router. Resetting your router is an easy way to prevent malware attempts – the FBI even recommends router resets for that reason.

Restart Using the Power Button

If your TV has a Power button: Make sure your cables are tightly secured. Press and hold the Power button located on the front of the TV Box for 10 seconds. The TV Box should automatically restart.

Why does a cable box take so long to reboot? This has to do with the boot load. The box is stupid and has to TFTP everything that is needed to operate. So there are basic apps that must load and then updates to check then security and authorizations that need to be passed back and forth along the coax network.

It's not essential to reboot if your phone is running fine, but we recommend rebooting once a week if you encounter regular glitches or slowdown. To reboot your Android phone manually, hold down the Power button until the power menu pops up and tap Restart.

The Router Status LED displays solid white when your Verizon Router is turned on, connected to the internet and functioning normally.

What are good upload and download speeds? The FCC's standard for broadband internet is a download speed of at least 25 Mbps and upload speed of at least 3 Mbps.

What is a good internet speed for Wi-FI? An internet speed of at least 25 Mbps is good for Wi-Fi. That will make sure that multiple people get adequate bandwidth on your Wi-Fi network while multiple devices are being used at the same time. For larger households, a speed of 100 Mbps is even better.

Your ONT requires electricity to operate all Verizon Fios services: ONT plugs directly to an existing electrical outlet at your location. An indicator light lets you know if electrical power is present. During normal operation, the light should be on.

How do I know if my Verizon ONT is working? ›

Reset the ONT by unplugging the power cable and pluggin it back in which takes a few minutes to reset OR simply unplug the optical cable running into the ONT for just a few seconds and plugging it back in.

Check for Physical Connectivity Issues

Sometimes internet connection may fail due to simple things like a loose or unplugged network cable, modem, or router. If you're on a wireless network, your computer's wireless network interface card might be turned off.

Unplug the router and modem's power cords from the power outlet for 15 seconds. Plug the power cords back in. Check that all cords and cables are secure at both ends. Wait a few minutes, until the lights on the modem and router are working right.

What are common causes of poor network quality? Poor network quality may occur due to the following: Network congestion Routers or other network equipment are overloaded with too much traffic. This could occur on your home network, your Internet service provider (ISP), or your company's local area network (LAN).

Depending on the age and health of your router, a reboot should be done anywhere from monthly to daily. This is sometimes called a “power-cycle.” Rebooting your router cleans out the device's short-term memory (also called “cache”) to keep it running more smoothly.

resetting your modem often helps fix connection issues. If your modem needs to be reset every few days, then it probably means the firmware has a memory or resource leak that is causing the problem.

If they are blocked or don't have 2 inches of clearance, the box will overheat and reboot itself. In regards to TV static that comes and goes, please check the connection from the TV to the box. Unhook it from both ends and put back on good an secure. If its still happening, please use another cable.

There are several reasons why you may not be receiving Fios video reception, such as: electrical issues. incorrect channel setting, channel 3 or 4. HDMI connection, verify cables are properly connected to the desired input/source and the correct input/source is selected on your TV.

Whatever style of modem/router you have, you can do a manual reboot by unplugging the power cable (typically black) from the power port on the back of the router.

Should you turn off your router at night? ›

'Your Wi-Fi router doesn't require rest like other devices. It is designed to be working 24/7 and that's every single day of the year. Whenever you turn your router off, it can automatically send signals to your internet provider,' he explains.

where the signals the strongest It's as important as WiFi Router placement. The simple step of hitting the off switch can lead to a better night's sleep. When on, a WiFi signal may interfere with our brains during sleep, so by turning it off we reduce EMF exposure and hopefully rest more deeply.

Most modems last for about 2-3 years but higher quality modems can last for 5-8 years. Most high quality modems end up being replaced because they become outdated, not because they have broken down.

It's generally a good rule of thumb to reboot the main router and modem every couple of months. As mentioned previously, a router reboot can fix your connectivity issues— from having no connectivity at all to getting bogged down by a slow connection.

If you think your receiver is turning off on its own, check the Power Settings that automatically power off your receiver after 4 hours of idle time. Check your connections for any loose or damaged connectors. Unplug and re-plug your HDMI or component cables.

Your Optical Network Terminal (ONT) is installed with a separate Battery Backup Unit (BBU). When a fully charged 12-volt battery is installed in the BBU, you will have up to 8 hours of backup power for basic voice service, including calls to 911.

Information Hub

Nope, that wont cause any problems. In fact it is recommended. Just unplug when you leave and plug back in when you get back. It will then just have to boot up and you'll be good to go.

Reconnect all cables at the back of the TV or box, making sure that the cables are all properly connected (you want to avoid loose cables that could cause signal loss) and if you have a signal booster connected, try removing that and plug the antenna cable straight into your receiver, recorder or TV.

Why is my Verizon box not connecting to internet? ›

If you only have issues with one specific Wi-Fi network, then the issue is with that Wi-Fi access point, not your device. When all else fails, try unplugging the router and modem for about 60 seconds, to reset them, then plug them back in. This will reset them with the ISP and may fix the problem.